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Minnesota Rehabilitation Services helps
people with disabilities achieve their employment and independent living goals. The
agency has more than 300 employees, and its leadership has been striving to make
a good workplace even better -- by focusing on possibilities, moving the focus from
"I" to "we", and building a culture in which everyone eagerly
contributes.
To strengthen the change process,
a planning group organized a two-day gathering of all staff. The first day involved
a wide range of informational briefings, inspirational talks, and ice-breakers. The
second day was more of a working session, with Tom guiding the group in a series
of discoveries, conversations, and meaningful activities.
In a concluding dialogue facilitated
by Tom, people teamed up across offices to share success stories and generate improvement
ideas. These ideas are now being used to bring about a new round of improvement throughout
the organization.
Your work with us exceeded our
best expectations. The evaluations clearly showed that staff were engaged by
your presentation and took away many things of value. I am so impressed with how
you incorporated your ideas and insights into the events and messages of the first
day. I feel so fortunate that we heard about you and were able to have you serve
such an important role in our event.
-- Tom Stephanie, Training &
Staff Development, Minnesota Rehabilitation Services
This was the best workshop I've
ever attended. Very informative and very engaging. The participation was incredible!
-- Sandra Ford, HR Manager,
InnerLogic, Inc.
The session was just great -- I
enjoyed the entire time. I'm eager to get back to my center and share what I've learned.
-- Kim Crannell, Dispatcher,
Southwest Snohomish County (WA) Communications Agency
You had a great way of engaging
the audience. You got us thinking about serious issues in an enjoyable way. I appreciate
your sharing so much information and great handouts -- everything looks so useful.
-- Martha Chamness, Performance
Improvement RN, University of Arkansas Medical Center
I really enjoyed your enthusiasm
-- and your faith in the power of each person to make a difference.
-- Stan Clark, Psychologist,
Northern Arizona University
Tom is an outstanding presenter
with excellent, enlightening real-world stories.
-- Jim Emmons, Safety Manager,
City of Charlotte, Engineering & Property Management
Tom delighted the group with his
wit and insightful tips and tools. He encouraged communication like I've never seen
before, and his presentation was tailored to hit the core of our agency's mission.
-- Annette Fox, Social Security
Administration
You were a great facilitator, and
your passion shined through. I was able to reflect on all the changes in our agency
and how to turn them into a positive situation. I plan to implement my action items
and continue supporting my staff in a positive way.
-- Sharon Almon, Manager of
Career Services Programs, Jewish Family & Career Services, Georgia