. Back in 1999, Tom spoke at the All States Quality Conference, leading a two-hour session for quality advocates from state governments across the country. One of the attendees was Nathan Strong, who arranged for Tom to visit with his colleagues in the South Carolina Quality Improvement Network. Since then, Tom has worked with the state's Office of Human Resources, Department of Health and Human Services, Department of Juvenile Justice, and Employment Security Commission. In the session for state HR leaders, the learning unfolded over two days. On the first day, participants completed a survey to uncover strengths and improvement opportunities in their work areas. Tom analyzed the input that evening and prepared a summary report. The next day, participants used their new insights to develop meaningful action steps. Tom's engaging, insightful presentation really captured the attention of our workshop participants. He combines rich experience and powerful ideas with a warm, personal style. Outstanding! -- Nathan Strong, SC Quality Improvement Network This information is just what I need to promote team-building in my office. It's practical, relevant, and easy to implement. Excellent! -- Moryah Jackson, Program Director, Recruitment & Community Outreach, Midlands Technical College Tom gave practical information that our field managers can use on a daily basis. The 22 keys are for all levels of the organization. -- Dan West, Chief, Division of Parks and Recreation, Ohio Department of Natural Resources You were very insightful, and you kept everyone's attention with your stories and good humor -- all of which conveyed important points. Also, you were able to put everyone at ease, making people more willing to participate. -- Jeanette Bartlett, Illinois Department on Aging This was a wonderful presentation. I especially enjoyed Tom's ability to get everyone interacting. I learned a lot from the people in my group, and I'll be taking important insights back to my workplace. -- Vickie Hill, Director of HR/Purchasing, Wayne County Government Home | Talks and Workshops | Consulting and Coaching | About Tom Terez | Client List | Success Stories | White Papers | E-Letters | Contact Visit our other sites:..Organizational Performance: BetterWorkplaceNow.com ..Personal Excellence: InnerBest.com Copyright 2006-2008 by Tom Terez and Tom Terez Workplace Solutions, Inc. All rights reserved. P.O. Box 21444, Columbus, Ohio USA 43221-0444. Tel. 614-488-9721. Online Contact Form TomTerez.com, BetterWorkplaceNow.com, Better Workplace Now, InnerBest.com, and Inner Best are trademarks of Tom Terez Workplace Solutions, Inc.