Tom Terez Workplace Solutions, Inc.  
 

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Art & Science of Great Communication

When it comes to building a better workplace, few things are as important as communication. Yet communication problems can surface on a daily basis -- complicating our team efforts, limiting our productivity, and keeping us from achieving our goals. What's a group to do?

This session provides insights and tools that people can put to work right away. It's practical information -- with wide application in team settings, one-on-one interactions, work situations, and life beyond work.

  • Participants learn to recognize their "communication comfort zones" -- their well-worn patterns of communication that may no longer be helpful. This awareness is essential. It sets the stage for adopting new and better ways of communicating.

  • Communication breakdowns have many possible causes. Participants learn how to diagnose a situation -- and then take positive actions that address underlying causes and not just symptoms.

  • Great communicators often use a facilitative approach. They ask questions to draw out more ideas from more people, they tactfully keep the conversation on track, they work to build consensus. Everyone can and should be a facilitator -- and this session shows how.

  • It's essential that people say what they mean and mean what they say -- without burning bridges in the process. Participants learn how to be proactive and assertive while also making the most of their emotional intelligence.

  • The session explores other crucial communication truths: Dialogue is better than discussion. People can "gossip" their way to a better workplace culture. A compelling mission and clear goals draw people together, laying much of the groundwork for good communication over the long term.

As the session unfolds, people get a chance to put these concepts to work. They leave with tailored ideas and new skills that can be used immediately.

For more information, click to send a note or call 614-488-9721.Download the catalog

KTW
Keynote: 45-90 minutes
Talk: 1-3 hours
Workshop: Half day to 2 days
Ideal as a keynote: timely and relevant, inspiring and informative


The Art & Science of Great Communication: Big Ideas for Your Team and Your Life
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Concurrent, Presentation, Other Talk: 1-3 hours
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For people who manage people: senior leaders, mid-level managers, supervisors



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